On Premise PBX Phone Systems – What is a PBX System?

Your phone company provides telephone lines, or dial tone, allowing you to make phone calls. An On Premise PBX Phone system connects to those phone lines and provide many more advanced features. An incoming phone call, for example, can be routed by the PBX Phone System to an individual user, or an Automated Attendant (i.e., press 1 for this, press 2 for that), or to a Call Group which is a group of users handling calls to a department (i.e., Sales, Customer Service, Accounting).

Think of the PBX Phone System as the brain that routes your incoming calls to the place you want them to go. Common phone systems offer many other popular features such as call recording, music on-hold, faxing from the computer, announcements on-hold, desktop and mobile apps, customizable call processing rules to ring a desk phone roll to my mobile then send caller to my office voice mail and email me the voice message, and more.

Our Office Phone System Solutions

Dynam Communications offers two solutions based on your specific needs:

Office Phone Systems

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The on-premise PBX telephone system is where we install a phone server at your office. We connect the system to your existing telephone lines, then install our leading edge desk phones.

We are proud to offer two PBX phone system solutions manufacturers. Zultys and Dynam We offer two systems which include several models depending on your specific needs:

Zultys IP PBX has two solutions. The MX-SE is the perfect PBX phone system for small business with under 50 users and the MX-E PBX system supports up to 300 users. The MX-E+ On Premise Phone System can scale up to 2000 users at a single company.

Our other solution is the Dynam Elite IP System. The solution we would propose will depend on your specific needs and communication strategy. Such as the number of users, number of locations, and specific feature set. The Zultys or Dynam Elite PBX System will provide your company with the advanced features you need in order to optimize customer satisfaction and employee productivity.

Popular Features: Voice Mail, Automated Attendants, Desktop client, mobile phone client, see other users availability, instant messaging, call recording, music on hold, much more.

Hosted / Cloud / Virtual Phone System

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Another option many of our customers consider is our hosted PBX Phone System some times referred to as a Cloud PBX or Virtual PBX service.

This Cloud PBX phone system is usually selected by companies wanting to avoid the upfront cost of purchasing a system and those wanting to eliminate their costly telephone bills. With the hosted solution, we install our advanced desk phones at your office. It connects via the internet to our phone servers in the cloud. We become your PBX telephone system and your telephone company. Our hosted customers usually save about 60% compared to their monthly telephone bills.

Popular Features: Voice mail, Automated Attendants, Call Groups, time of day call routing, transfer, hold, park/pickup, much more.